My name is Justin, and I'm the founder of ARTIQ. I was raised in Vacaville, California, where I developed a passion for creativity, individuality, and self-expression from an early age. With little formal fashion education, I learned the craft through trial and error, teaching myself through experience rather than a classroom. Skateboarding, one of my first passions, taught me the value of community, perseverance, and commitment. It showed me what it means to dedicate yourself to something fully—to fall countless times, get back up, and keep pushing forward. In 2022, I launched my first clothing label, a journey that taught me invaluable lessons about business, design, and personal growth. Through the mistakes, challenges, and successes, I gained the experience that shaped who I am today. ARTIQ was built from that foundation, carrying forward the knowledge, lessons, and vision I developed from my first brand into something greater.
Returns & Refunds
ARTIQ
We strive to embark on a transformative narrative that celebrates free thinking and imaginative exploration. Our purpose is to inspire a pioneering format for the future, where creativity becomes the driving force behind reality. We believe that through innovative design and bold expression, we can break boundaries and redefine possibilities. By fostering a culture of collaboration and individuality, we empower our community to dream without limits, turning their visions into tangible experiences. Together, we are shaping a new era where imagination is not just an escape, but a catalyst for real-world change.
Return Policy
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, unwashed, and unaltered merchandise with all internal garment tags in its original packaging. You’ll also need the original receipt or proof of purchase within thirty (30) days from the date of the shipment delivery. Refunds are made in the form of original payment. If not, we will issue you a merchandise credit to www.artiqclo.com (no expiry date for merchandise credit).
ARTIQ reserves the right to refuse returns of any merchandise that does not meet the above requirements in sole discretion.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
To start a return email artiqclo@gmail.com the following:
- Name
- Order number
- Name of merchandise
- Size of merchandise
- Why it is being returned
For any other questions or concerns contact us at artiqclo@gmail.com
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at artiqclo@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.